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Returns & Refunds
Last updated: October 2026
Your satisfaction matters. If something isn't right, we're here to make it easy.
30-day return window
You may request a return within 30 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags attached.
How to start a return
- Visit our Contact page and send us your order number and the item(s) you'd like to return.
- We'll reply with return instructions and the return address.
- Ship the item(s) back using a trackable method.
Refunds
Once we receive and inspect your return, a refund is issued to your original payment method within 5–10 business days. Shipping costs are non-refundable unless the return is due to our error.
Damaged or defective items
If your item arrives damaged or defective, contact us within 7 days with a photo and your order number and we'll make it right — replacement or full refund.
Exchanges
To exchange for a different size or colour, please return the original item for a refund and place a new order for the item you'd like.
