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Returns & Refunds

Last updated: October 2026

Your satisfaction matters. If something isn't right, we're here to make it easy.

30-day return window

You may request a return within 30 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags attached.

How to start a return

  1. Visit our Contact page and send us your order number and the item(s) you'd like to return.
  2. We'll reply with return instructions and the return address.
  3. Ship the item(s) back using a trackable method.

Refunds

Once we receive and inspect your return, a refund is issued to your original payment method within 5–10 business days. Shipping costs are non-refundable unless the return is due to our error.

Damaged or defective items

If your item arrives damaged or defective, contact us within 7 days with a photo and your order number and we'll make it right — replacement or full refund.

Exchanges

To exchange for a different size or colour, please return the original item for a refund and place a new order for the item you'd like.